Adventures in Flight: Drama Llama

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My parents live on a ranch in Colorado. On the neighboring ranch can be seen a llama. It’s a lone llama, eating grass alongside horses in the mountains. It’s a cute llama, as llamas go, and I enjoy reminding it that its mama is a llama. Mom, on the other hand, calls out to it, “Llama llama ding dong.” Don’t judge…I know you talk to animals, too. I’m not sure if this llama has much drama in its life, but I’m willing to bet if there is, it’s that damned llama’s doing!

Flight attendants often have drama in their lives that for some reason, can make its way into the cabin- or least the galley. I try to avoid drama like fruitcake, but one can’t always be successful in doing so. Sometimes, it’s just a short little drama story. But every now and then the drama gets more intense.
We have all seen the news report of the flight attendants getting into fisticuffs with one another on a flight overseas, which had to be diverted when it got severe enough. I’ve never seen the drama reach such lofty heights and I hope I never have to.

Let me out…too much drama!

It was during the boarding process; I was greeting passengers and the purser was in the galley setting things up and preparing pre departure drinks for first class. One woman entered wearing a dark blue dress with white polka dots. I could tell from her bag that she was a flight attendant, so I said a warm hello and invited her to let me know if she needed anything. I always treat my passengers very well, but I also make sure to take great care of my fellow crew.
This woman took a few steps into the aisle and stopped, waiting to reach her seat. The purser stands up and leans in, but in not the quietest tone asks, “Do you see that woman, there? The one in the blue dress?”
“With the polka dots?” I confirm.
“Yes…that one,” she states with venom in her tone.
Ignoring drama

She starts into some story about not knowing her but having a mutual friend (an ex-mutual friend as it turns out) and this woman in the polka dots pulled her line and circled items and tried to turn it in to management, anonymously, which can’t be done because they can pull a history trail. Long story short, friends were lost, supervisors were met with, molehills became mountains and here they are all these years later ending up on the same plane together.

I don’t get involved in drama. Later, Miss Dots, while smiling, made a comment to me, “I’m sure you heard all about me from the purser…”
“Well, she said something, but I don’t do drama. May I get you something to drink?”
Meanwhile, anytime I entered the first class galley, the purser was quick to state, “She gets nothing!” My flying partner in the back was of the same mind. Miss Dots didn’t do anything to me. I’m not going to be brought into the middle of their spat, which occurred years ago, and even admittedly from the purser, Miss Dots now regrets ever having gotten involved.
Of the same mind one minute, drama the next. The woman I was working with began her story of drama in her home life. Issues with a mutual friend who is racist but using their service to our country as an excuse and yadda yadda yadda. She droned on for a while and I feigned interest until saved by a call light in the cabin from a woman needing a cup of water.

Chicago 747
Being amongst pretty white horses and grazing on grass in the mountains surely must be a drama-free life. I try to make my life as much like that as possible. I need more mountains and less grazing, but any time I can avoid drama, I do it! You can be the drama llama if you want, but please leave me out…lest you want to get a Christmas fruit cake from Penguin! (And no one wants that!)

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Adventures in Flight: So What is it that you…do do?

Everyone, it seems, can relate to the airline industry. Everyone has airline stories- good and bad- and seems to love sharing them, regardless of who might listen. Most times, I’m happy to talk shop with others, that’s what having Airline Disease is all about. But there are times when I enjoy one of the more popular perks of being a flight attendant- not taking the job home.

You may have flown next to a flight attendant and not realized it. We are keen to changing out of uniform any time we can and many flight attendants are even known to hide bag tags that can give them away. I know when I get a first class seat, I want to fit in and just be a customer; able to enjoy the privilege of flying in first without being looked down upon as just an employee by someone who paid thousands of dollars to sit next to me (I know, I’m worth it!).
Many flight attendants keep an assortment of stories at the ready for the question, “What is it that you do for a living?,” but are just not in the mood to hear horror stories or to be asked a ton of questions. Imagine a long day flying across timezones, dealing with screaming, unruly kids, attention-needy business passengers and the companion animal who tried to bite you every time you walked past. You get to your layover hotel, starving and in need of an adult beverage. You plop your bags down, shower the day’s scum from your body, dress in humane clothes made of natural fibers and find your way to the hotel bar. Ah, human time, at last. Then the person next to you, already on their 4th beer asks what you do for a living.
Some of the better skilled flight crew are quick to bring out one of an assortment of talk-killing jobs; “I’m here for a plumbing convention,” or “I’m an accountant for a bakery that specializes in fruit cakes,” or, “Oh, I’m just a process server, still looking for my piggie. So, what’s your name?” Yes, the faces are often priceless and it squeezes the life out of the desire to get to know you. “I’ll have the flat-bread pizza and keep the ‘Ritas flowing, Barkeep!” Peace at last!
One of the riskiest things about this job is being in a metal tube with germ-carrying folk who love to share them. I’m always afraid my doctor is going to think I’m a hypochondriac, but fortunately, the tests are always coming up positive for this and that. In the past year, I’ve had Type-A influenza, numerous colds and now, strep throat twice! So off to the doctor I go. It was a slow Saturday at the clinic, (my regular doctor’s office was closed) so I got to see every staff member in attendance, you know, to justify the numbers. Check-in lady needs this filled out and a copy of my ID. Nurse 1 takes my temp and vitals. Nurse 2 takes my history. The doctor comes in and this is where it all falls apart.
After asking if anyone in my household is ill, he asks what I do for a living. I tell him, and am next asked for which airline. With the straightest of face he then has the balls to ask me if I could get him a discount ticket. Really? I didn’t think I had a fever, surely I’m hallucinating. “I can buy you a drink,” I shoot back, dryly.
Doctor Nuts goes into a few minutes of wondering why ticket prices don’t go down when gas prices do and how you buy a ticket thinking you have a great deal, but then find that you have to pay for this and that and if the bag is over 40 pounds you pay another $5 per pound and suddenly I am not listening to him any longer, but begin looking at the art selected for the walls of the exam room and wondering why it is that I can’t get my photos in a place like this. If I didn’t look sick before, my face was contorted in pain now from hearing him drone on and on and he picked up the pace, perhaps afraid I was about to pass out.
He finishes his portion of the visit and nurse 1 returns. She must have spoken to Dr. Nuts about me and wants to know if I know her sister, who also flies for my airline. Of course, I don’t, and I just want my shot and prescription so I can go back to my little cave I’ve made in my bed at home. A typical guy, I don’t do ‘ill’ very well.
I’m asked to see the receptionist to handle the last of my paperwork and she, too, had a bad flight she just had to share. I’ve heard the stories, and I drown her out as I listen to a woman in the waiting area who in the next 4 minutes would say the word, “like” at least 30 times. “It was, like, the best thing I had like, ever seen. And he was all like, I told you. Like, didn’t you hear me say that before? But I was like, well, you like, say that stuff all the time, and like, I just sort of like, ignore it…” Were there a gun within reach I’m not sure if I’d have shot her, or like, maybe myself!

Feeling bad is bad. Feeling good is where it’s at. Feeling bad and having to hear someone’s negative stories about your career is worse. Maybe for this doctor’s visit, I should have said I collect deceased animals for the city. No one likes to talk about road kill, or if they do, that might be one interesting conversation.  

View to a Thrill: Made, in China

The Monday blues; I’m surrounded by people who have them. I remember them, and I do agree, they are not the best hue in the rainbow. Having a job involves water cooler gossip, hurt feelings in the staff meeting, ignored recommendations to the supervisor, heavy traffic commute five days a week, two-day weekends to relax, have fun and recover from the fun had. I’ll have none of that.
Even a bad day at Mother Airline is usually better than most people’s good days. For me, a bad day is quite rare. It’s quite often I find myself looking at a 3 or 4-day weekend and I’m always eager to get back to the skies for my next adventure. Often, I’m just so much more at home on a plane at 37,000 feet. I have no supervisors to contend with, I get to meet interesting people and when I am done with work, I’m in another city where a van picks me up and takes me a nice hotel. Maybe I’ll catch up on the news. Maybe I’ll have a swim and a workout in the gym. Maybe I’ll do a bit of shopping or exploring a unique city. Maybe I just relax and do some writing. Or, if I’m lucky, a little of all of the above.

The assignment, fly to Shanghai for 40 hours and return on the 4th day at 9 AM. I love Shanghai; great shopping, wonderful massages, fantastic city. I’ve been trying to get back to Shanghai for about 2 years; the trips can be elusive for someone as junior as I am at the airline. I’ve had some artwork I have wanted to get framed, and to do it here is phenomenally inexpensive. One of the best perks of being a flight attendant is the ability to take advantage of great deals all over the world. You could save 90% on a quality framing job by coming to China, but the cost of a visa, a hotel and the airfare wouldn’t make it worth while. My visa is paid for, as is the hotel. All I have to do is schlep the framed artwork back home, which is easy to do when you’re one of the first 19 people on the airplane and know all the great hiding spots!

Some of the modern buildings of Shanghai
Shanghai is one of the most fascinating cities in the world. The largest city in China, and it’s financial capital, it’s vibrant, colorful, full of tall buildings and offers everything. The city looks like some futuristic space port, a skyline dotted with buildings decked out in lights, spheres, platforms, bowls, spires, antennae, glass and columns. In Shanghai, it’s not a building unless it makes a bold statement or looks like either a UFO, or a place for a UFO to land.
Rainy evening from hotel window
I walked into the briefing room and found it quieter than normal. I felt very out of place, not recognizing any of the other flight attendants. Usually, the briefing sets the mood for the rest of the trip. Some crews don’t get along as seamlessly as others. Some crews are very fraternal and there can be many inside stories and backgrounds that someone new to the scene, like me, can feel left out of. Briefing rooms are often loud and full of chatter among flight attendants getting up to date with the lives of fellow crew members they’ve flown with for years, but the members of this crew were oddly silent.
If I thought this was going to be one of those crews who were not as seamless as others, or that this was going to be one of those trips where I stick to doing things on my own, I was wrong. Some of the flight attendants were quirky, others had a dry sense of humor, but all were very friendly and accommodating. No one seemed overly odd or demanding and the teamwork was soon evident. It wouldn’t be a bad because of the crew.
With briefing finished, I now knew where I was working on the flight; economy, as usual, and seated at door 3 Right on the jumbo jet, 747-400, my favorite bird. It’s so large and graceful, when it’s not got a list of inoperative issues, as older planes are subject to having. The plane is longer than the first manned flight by the Wright Brothers.
I led the procession from the briefing room to the gate, as I needed to stop at the ATM for some cash. Insert card, some random beeping and machine gurgling noises, and a message flashed at me that no cash could be received, as my card had expired. I’m not sure why an ATM card needs an expiration, but now I’d be leaving the country with very little cash. It wouldn’t be a bad day, however, as I always carry emergency cash with me.
After my delay at the ATM, I was now towards the back of the line of black-uniformed flight attendants heading to gate 99 to work the flight. As we exited the long moving sidewalk, we found those at the front of the group heading back in the opposite direction, “Gate change, it’s out of 94.” Like lemmings, we got back on the opposite moving sidewalk and followed them, only to find out that it was 95, not 94, and 95 was half way between the start of the moving sidewalk and its end. We were snaking our way to the gate and it wasn’t the most graceful start to a trip.
At gate 95 was a 747 awaiting passengers. There was talk that it was our plane, not the one we were briefed on, but another, and this one had no working entertainment system. Someone mentioned that the pilots were in the process of refusing the plane. We soon realized that the plane was bound for Narita, Japan. We pitied the poor passengers on their flight to Japan with no entertainment. It wouldn’t be a bad day because of the plane.
Our plane? Well, it was at the hangar, all ready for us. The only problem was that there was no gate available for her. We were next informed that the flight would be delayed nearly 3 hours. This is the point when at least 1 flight attendant gets out the contract to find out when we go illegal. This would happen if we did not leave before 4:25 PM. It was close, as we were scheduled to leave at 3.
When the plane finally did leave, it did so from domestic gate 86, meaning a long walk back to the terminal in which we had briefed a few hours earlier. I was glad to be leaving, as I really wanted to get my artwork framed and the thought of an hour massage for about $12 was a driving force.
Street in Shanghai
The service went smoothly and even the Chinese passengers, who can be known for being a challenge, were easy-going. I struck up a little conversation with a young man headed to China for a kid’s Olympic program. When we landed in Shanghai, as he passed me to exit the aircraft, he handed to me a thank you card with a very nice note. My first thought was, who travels with thank you cards? My crew thought maybe he was trying to hit on me. I doubted that, as he didn’t seem the type, and if had, he would have most likely included his phone number or last name!
Many of the Chinese passengers ask for hot water. I love the accent, “Haht ahwahturr…” They bring their own containers for the water, usually filled with things to enhance flavor, such as tea leaves, mushrooms, dirty socks…who knows what’s in those? And the meal service is always fun, “Would you like lasagna or the chicken?” The response was often, “Rice!” That was OK, as the chicken had rice. But for the breakfast service on arrival, when the choice was omelet or noodles, “Rice!” didn’t work. “No, omelet or noodles, no rice!”
I reached a row of seats and asked about a drink. Window seat asked for water. I poured a cup and as I handed it to him, he shook his hand in front of it and asked for half a cup. OK, I thought, I’ll give this cup to someone else. I asked around, “Water? Water? Who would like a cup of water?” Finally, someone took it. I asked Aisle seat what he wanted to drink…water. I wanted to pour it over his head!
No, not a bad trip. Great crew, fun passengers, wonderful city, deluxe hotel accommodations, successful shopping, had fun hanging out with other crew members, and I even slept during my in-flight breaks, which can be difficult. Yeah, I’ve got it made. You can have your 9-5 jobs and office cubicles and rush hour traffic. I’ll have my foot massage with a tall Tsingtao beer and rose pedals in my foot bath, please! And my 7 pieces of artwork? They will be delivered to my hotel within 12 hours. Thank you, China.