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My Favorite Things: Ferrying a Flight

Takeoff from San Francisco International

Since my days in training I’ve heard the stories; zooming down the aisles on serving trays or standing at the back wall of the plane during take off, kicking back and watching movies in first class seats; singing songs over the PA system; party in the back, sleeping up front. The reasons vary for the need; mechanical issues, aircraft positioning, apparently it once happened after someone relieved themselves in the aisle – toxic land mine! It’s always been a dream of mine, and in 15 years, I’ve only had one incident of doing it… ferrying a flight.

A ferried flight is one in which there are no passengers; only crew. Often, aircraft are ferried with only pilots, but occasionally, flight attendants are also needed to accompany a ferried aircraft. I think all flight crew enjoy the chance to ferry a flight.
Many years ago a pilot told me a story about ferrying a flight. There were no other crew members other than the two pilots. There were carts installed in the galleys, but they were empty. During the flight, the pilots got a hankering for a hot cup of joe. The first officer went hunting but couldn’t find any coffee.
Upon entering the lav, he did find a pack, hanging on the hook. He decided to make a go of it and brewed a cup of coffee. Some flight attendants will hang a coffee pack in a lav that has particularly bad odor issues. He told me that once he tasted it, he realized how effective they were in doing so. He told me, “Every scent that was in that lavatory was now in that cup of coffee! I nearly lost my lunch!”
The morning I got the call that I was on a crew to ferry a flight, you’d have thought I won the lottery! I was a bit crest-fallen when learning that the flight was only from San Francisco to San Jose, which is only an hour drive…in traffic.
I showed up at the gate and met the rest of the crew. It was neat being able to board and just leave when we were ready; no passengers to board. We were to pick up our passengers in San Jose and then work to Denver. I was clearly the most excited of the five of us.
We completed our safety checks and briefed with the captain. He reminded us that we still had to arm the doors and then he said the magic words, “If anyone would like ride in the cockpit jumpseat, we’ll only have one available, just let us know. The others had no interest, but I was like a boy being told I could open Christmas presents two whole weeks before Christmas!
Beautiful Day in SF

After arming my door, I took my seat in the cockpit and strapped in. The captain had also said he’d leave the door open so the others, who were seated in the first class seats, could have a view. I’d been able to take off and land in the cockpit during training, but if you’ve been reading my stories, you know how much I love aviation, and being in the cockpit is the best!

It was a beautiful day in the Bay Area. We taxied and took off and as the plane’s nose arched upward, the cockpit door slammed shut. Unable to reach it, it remained closed until we were safely in the air, at which time the others offered their complaints of not being able to see the takeoff.

The sad thing about the short distance of our ferry flight was that we only reached an altitude of about 8,000 feet, but the aerial tour going down the coast was fantastic. The Pacific Ocean was on my right and the bay on my left, with the hills, the highway, Stanford University and Moffett Field, once the home of huge blimps and an airfield that still (at that time) housed their huge hangars.
In no time at all we were landing from the south at San Jose, and after taxiing to the gate, there was no wait for the passengers to board; scheduled departure had come and gone and we were coming to the rescue. It was sort of awkward going from such a fantastic experience to suddenly having to work!

High above San Francisco
I’ve not given up hope for the opportunity to ferry a flight longer than half an hour. A whole aircraft with nothing but crew, access to movies, cooking your own meal at your leisure, hanging out in the cockpit…ferrying a flight…it’s my favorite!

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My Favorite Things: Working It

One thing this job has is lots of variety. This is not a job for people who like the mundane; who like regulated tasks; who like repetition. I see people working on assembly lines and think to myself, “I’d rather be attacked by a giant fruit cake!” Besides the constantly varying days off, my job is full of different destinations and aircraft.

An Airbus about to land at EWR

The question I get asked most, and gets my eyes rolling, is, “What is your route?” It’s OK, not many people realize how 60s that question is. Only the most senior flight attendant has a constant ‘route’. And if I ever become that senior, I don’t know that I would want one. I like variety.
There are periods of holding similar trips for a month or two; plus, every other month I’m on call and have no control over where I fly. A few winters ago, I was holding Boston layovers, which I thoroughly enjoyed. But soon, the flying shifted and I was holding Orlando. While not as exciting as Boston, I liked the hotel in Orlando and the airport is nice. One month you may see Austin, Texas 3 or 4 times, and then you won’t see it for years. It’s fun going to cities after years of not being there, such as a recent layover in Memphis, where the previous one for me was over 10 years ago! There is no ‘route’, just a constant change.
My airline has 8 kinds of aircraft in her fleet and I am trained for each one. I used to love flying on the 747. It’s such a big bird, lots of places to roam, many passengers to get to know, 15 or so crew members and it takes you far away from home, which is the main reason I got this job. The 777 is a great plane to work because it was designed with input from flight crew. It’s the largest twin engine airliner in the world. We have several variants of the ’67 and the ’37. The 787 seems like a great plane, but I’ve yet to work on one.
Interior of an Airbus 

There are things I don’t like about the Airbus, such as the manner in which the jumpseat seat belts constantly get stuck when it retracts. But there is a lot to like about the aircraft, such as the wider aisles and flight attendant-friendly gallies. (The new 737 galleys were obviously designed by people who were never flight attendants!)

If I had to choose one position on one plane, I think I would choose purser on the Airbus A319. When I was based in San Francisco, there was nothing better than that position on a transcon red-eye flight. For the most part, the passengers sleep for most of the flight. There was a quick little service after takeoff, I would then assist with picking up trash in economy, and then it was pretty much just keeping yourself busy for 4 hours. As a writer and a night owl, this was very easy for me. I used to get a lot accomplished on those flights.
The nice thing about flying purser is being the only one on the jumpseat. There are a lot of times when I like peace and quiet, including at work. There’s nothing worse than sitting on the jumpseat next to a flight attendant who’s name is Chatty Kathy and all I want to do is listen to the conversation in my head. But with all the chatter, all my inside voice can do is shout, “Shut up. Shut up. Shut up!”
View from door 2L on an Airbus

We don’t have that many long night flights being based in Houston. And in Houston, we don’t see the 747. But I do still get a lot of flights on the A319. They’re rarely all nighters, but I am often purser. The variety is great with this job, but when I’m purser on the 319, that’s my favorite!

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My Favorite Things: Perfect Storm

Sometimes, things really come together well; a perfect storm of perfection. With so many components and opportunities for trouble, it’s a wonder a first class service on an airliner ever happens seamlessly.
Perfect skies

It’s an easy day with a flight long enough to do a meal service without having to rush. The crew are fun and cheerful. The gate agent is upbeat and attentive. The passengers board and are in a good mood, talkative and smiling. The pilots arrive and give a thorough briefing, ask for very little and are supportive in our needs.
The bins are shut early and still have room to spare. The aircraft door is closed and we hammer out the safety demo; read flawlessly. My first class passengers smile and say thank you as I pick up their cups. The taxi is without delay and the takeoff is into blue skies with no turbulence.
I make the in-flight announcement and leave the jump seat when it’s safe to get up. I start the oven timer for the warm nuts, close the first class curtains, wash my hands and put my smock on. As I take meal orders, the passengers are still happy and enjoy a bit of banter as I ask about drinks and mention the meal options. Everyone gets their first choice, despite the ever-looming possibility that everyone will want the same meal choice.
In the galley, I take out the ice and glasses and start cooking the meals. I deliver hot towels and then pick them up. I check the meals to make sure they are cooking properly and remove the nuts from the oven, making sure the bread is perfectly warm before turning that oven off (there are 2). Drinks get delivered 2 seats at a time along with nuts and I make sure to call each person by name, as well as the drink I’m delivering.
Once all passengers have their drinks, I run out seconds, while constantly keeping an eye on the food in the oven. I pride myself on cooking meals to perfection. My pasta is always hot, never dry. By the time this is done, the meals are ready. I deliver meals, taking additional drink orders as I run the trays out. After the final tray is delivered, I remove the cookies from the chiller and place them on the pans to bake, which takes 20 minutes. By this time, the first passengers I served dinner to are finished eating. As I remove their trays I inquire as to whether or not they would like coffee or tea. When the timing is really perfect, the cookies are done baking just as I load the last dirty tray back into the cart. Again, I pride myself on perfect cookies. I place them on the plates, and deliver them. They are warm, fluffy and slightly chewy.
At this point, I check on the flight. I want to know how much time is remaining and need to see if they are done serving in coach. Sometimes, I can help pick up trash in coach at this point, but usually they are already done. I also check on the pilots. As I pick up the last of the trash and the cookie plates from my first class passengers, I make one last check on drinks.
The bulk of my work is now done. On shorter flights, it’s almost time to land. On longer ones, I have a chance to eat, sit down for a bit or socialize with my crew or passengers. I like to personally welcome high-yield passengers in the main cabin and offer them a drink and check with those in need of a wheel chair. Personal attention is always my goal.
Soon, the plane descends and the ground looms larger through the small door porthole windows. I pick up the remaining service items, hand out any coats I hung during boarding and complete safety checks prior to touchdown.
As my passengers disembark, I thank each one personally, attempting to use a different parting comment so that no one passenger hears the same comment; good bye, thanks for joining us today, enjoy your evening, we appreciate your business, take care, see you soon, so long, see you next time; repeat. Most days, I receive compliments on my announcements and shake the hands some extend to me as they thank me for a great flight. Success!
It’s hardly like a job when it all runs like this; and fortunately, it happens often. It helps that I love my job and that I’m organized and, if I may say so, myself, such a great flight attendant. It’s like hosting a little dinner party for strangers but in a metal tube careening through the atmosphere. On a perfect day, when it all comes together, there is nothing like working in the skies over the Earth. It’s my favorite!