Category: Vancouver

I do love me some Vancouver layovers. It’s convenient that the hotel is walkable. The surrounding scenery is beautiful. The airport is modern and culturally relevant. The Canadian passengers are nice, almost like they’re from another, nicer country. Oh, wait…

With a seventeen-hour layover, I was able to get some writing done and sleep in. I left my room early enough to wander to the food court for a bite to eat before passing through customs and making my way down the terminal to the gate for my flight to Denver. This was day three of a four day trip, so I was a bit tired and sort of happy to be eating by myself. My flying partners met at the plane. They seemed rested and happy- chatty, as usual.

Boarding had begun and the overhead bins were getting quite full, even though there were a lot of empty seats. I was working up front, which would be full, so I closed a few of the overhead bins to save room for my first class passengers. Just as I returned to the forward galley, a man in uniform entered the plane carrying a large, bright red bag. It almost looked like a purse, with large handle straps and a zipper down the middle, but it was large enough that it actually had wheels on one end, and a telescoping handle, so one could pull it behind them with ease. Behind this man was an older woman with short hair and glasses. She smiled as she came on board and noticing the seat number on her boarding pass, moved into row one.

The man in the uniform looked at me for help with her bag. We don’t take bags and place them in overhead bins at Mother Airline, so I pointed to some of the bins I had just closed and he found space just behind the row of seats. In the meantime, the older woman looked at her ticket and saw that she had seat 1B and asked the man if she could move into the window seat instead. He again looked to me for guidance. He was simply the man lucky enough to be hired by the airport to assist certain passengers to the plane, and certainly had no authority to approve this request.

Before I could answer, my flying partner, Krysten, let the woman know that we could simply ask the person whose seat she was taking if they would switch with her. Normally, it’s not an issue, and I was quite fine with whatever situation made the most people happiest. The woman began to settle in and the uniformed man took his leave.

I leaned into Krysten, saying how much I thought the lady looked like Shirley Maclaine, but older. Krysten gave me a blank stare, not sure of who Shirley Maclaine was. “Wow,” I said, “you’re so young!”

“I’m not that young,” she replied, and gave me her age, which seemed older than I was expecting. Krysten seemed to figure the name out after I mentioned a few movies that have made her popular.

Returning to the cabin, I took pre-departure drink orders from a few passengers who had settled in, and the woman in 1A stopped to ask me where the movie screen was. “There used to be little screens,” she told me, “they would pop down and we could watch a movie. Where are they? Don’t you have entertainment?” As this was one of my pet peeves with Mother Airline, I almost felt like I was being baited.

The Vancouver Airport

After briefly going over Mother Airline’s decision to remove the screens in favor of passengers watching movies and shows streamed onto their own devices, I had to explain the process of how to download the Mother Airline app, so that once we were in the air, she could connect to the Wi-Fi and commence to be entertained for our two hour and twenty minute flight.

The problem is, I’m not tech savvy. I have a tech savvy friend in the Bay Area who used to help me with computer issues, often over the phone. He would endure my ignorance of computers and technology and spend what felt like hours upon hours assisting me. He would often lament, “That’s not possible! Your computer is doing things that should not be possible. How is that?” There would be a moment of silence from my end, followed by an, “Idontknow.” It’s the only answer I had to offer. He thought I must have some mystical powers to affect technical mischief. I half agreed.

So for this woman to be asking me to walk her through setting up her personal electronic device would be akin to asking the Pope for advice on positions in the Kama Sutra. Fortunately, the man behind her, in 2B, overheard and started giving pointers. I had a lot of things to do, since we were still boarding, so I excused myself. Krysten was still at the boarding door welcoming passengers, and after looking at the passenger manifest, informed me that the lady in 1A really WAS Shirley Maclaine. I could only roll my eyes and gasp, looking back to the actress peering through her glasses at her phone with the young man behind her trying to walk her through setting up the necessary app. But the smile on my face showed her how excited I was to be working in first class with such a talented actress as one of the passengers in my charge. Shirley freaking Maclaine! I’ve met a lot of people with name recognition, but for me, this was a thrill.

As luck would have it, the nice woman who was assigned to 1A took 1B without a word. And as luck would have it, she was tech savvy and was able to answer Ms. Maclaine’s questions. Ms. Maclaine realized that she had a larger tablet in her large, red bag, which might be more conducive to watching entertainment streamed from Mother Airline, and she looked up at me over her glasses. She was not demanding nor rude. She asked if I would be able to fetch her bag for her, so that she could retrieve her tablet, and pointed to where the man in uniform had stored it. I opened the bin and took her bag out, placing it near her feet. It was heavy and full, and felt like nice leather. She had a hard time reaching it, but Miss Benson helped out. Miss Benson helped out a lot during this flight. 

Ms. Maclaine got her app downloaded, asked for a water, ordered the chicken mac and cheese and then I asked what she’d like to drink. Her first reply was a Gimlet. I could see Miss Benson look at me, ready to gauge my reaction. When it was determined that no Gimlet would be served on board, her second choice was a Cosmo. Wrong again. Miss Benson seemed entertained and chuckled.

In thinking of a classy woman like Shirley Maclaine, who didn’t seem content with anything normal, it came to mind that we had Moscow Mule on board. I asked her about giving that a try. This seemed to please her, especially when I mentioned that no one ever asks for it. Sold! Moscow Mule it would be. Miss Benson thinking that sounded good, ordered one as well.

The time had come to close the aircraft door and soon we were hurtling across the skies of north America. In just over two hours we’d be in Denver, and Ms. Maclaine would catch another plane to her home in New Mexico. As I always do, I kept an eye on the passengers to anticipate any needs, and Ms. Maclaine often looked up at me. I guess I half expected her to just ignore me, as most passengers do. She appeared to be genuinely appreciative of my contribution to her travel experience. She would look up to regard me being attentive, smile and look back down at her device.

I was glad to see her actually watching a movie. It would have been exacerbating to find her reading a book or magazine after all the trouble we went through to set up her device. While checking on my flying partners in the aft galley, Krysten asked what she was watching, so when I returned to first class, I paused at row two so that I could find out. It was the 2017 version of Beauty and the Beast.

She thanked me with a smile when I served her Moscow Mule. She ate half of the nuts in the cocktail snack that I placed next to her. When dinner was served, she paused the movie, removed her headphones and engaged Miss Benson in conversation. How fortunate for Miss Benson, seated next to a legend, helping her with her tech issues and now having dinner with her. They even clinked glasses in giving cheers to one another with their drinks. One sip and Ms. Maclaine called me over to ask for a mini of vodka, saying it was too sweet. Miss Benson agreed, so I returned with 2 minis.

I added the mini and Ms. Maclaine winked. I replied, “Well, that’s just how I would drink it!” She raised her glass to me, still smiling. She was always smiling.

Mother Airline provided slices of turtle cheesecake on small white plates. I placed these on the silver lined tray to dispense to my passengers, but upon searching the galley, I could find no forks. I would have to pass dessert out right away, before picking up the trays, so people could use their dinner forks for dessert. Not the classy manner in which I would have chosen to present this service, but sometimes you have to work with what you have at thirty-six thousand feet. Ms. Maclaine was finished eating; she ate rather quickly. She asked if I could take her tray. I asked if she would like cheesecake, and she did. I suggested that she keep the fork, as I had no more to pass out. She took only a few bites, handing it back to me, apologizing that she had found it too sweet for her taste. I told her I’d not judge.

When Miss Benson was finished eating, Ms. Maclaine went back to her movie. She refused another drink, asking only for a glass of water with ice. I was humbled by how human Ms. Maclaine was. To have paused her movie to engage Miss Benson, her always smiling and constant acknowledgment of me and my efforts…she was nicer than most passengers, yet here she was, nearly a household name.

I badly wanted a photo with her, and had hoped she would drink more, knowing that when she got up to use the lavatory would be the perfect time to use my charm to compliment her talents and request a selfie. The opportunity would have to wait, however, until the captain turned on the seat belt sign for landing, which she took as her cue to get up and quickly tend to business. When she came out of the lav, I told her how much I appreciated her body of work, saying that I was a huge fan, and asked if I could take a selfie. She was most accommodating. She got back in her seat, seemingly quite conscious of the fact that the seat belt sign was on, and I invited Miss Benson to join in.

While kneeling down next to them I told Ms. Maclaine how I had met Matthew McConaughey only a few months prior, and the week before meeting him, I had watched the movie, “Bernie,” in which they had both starred. She exclaimed how much she loved making that movie, telling me how fun it had been to work with the locals. I gushed at how much I loved the movie and had found the performances by all the actors to have been so engaging.

I took this at first as a compliment and Miss Benson laughed a bit. But I’m not sure. Was it?

If Shirley Maclaine thinks I could pull off portraying the teapot, I’m willing. Have your people call my people. I can fly to LA first thing and be in the studio tomorrow! (I’ve always wished I could do voice work, after all, I’ve already fulfilled my desire to be a professional actor. I’d love to do some acting again.)

We landed in Denver safe and sound. If I had a dollar for every time I’ve landed in Denver, I could buy a very nice teapot complete with matching cups and the tea to put in them. The passengers began to deplane and Ms. Maclaine was not yet ready. She was still gathering her belongings. She placed the Mother Airlines headphones she had used in the seat back pocket, telling me she had done so, as if I had to account for them. I joked with her that she could keep them as a souvenir. Miss Benson again assisted her and I noticed quite a few passengers craning their neck as they left to catch a glimpse of the actress in 1A. I guess they had noticed her, as I had done.

She thanked me again, taking my hand in hers as she did so. I moved her bag out of her way and placed in such a way as to make it easy for her to grab the handle. And with that, she was gone.

All five of us working the flight were excited to have her on our flight to Denver. I shared the photos I had taken with the pilots and we then ran into the nice young man from seat 2B, who had helped us before leaving Vancouver.

“I know I recognize her,” he said, “but what was her name?” He couldn’t believe he couldn’t think it when I told him. He was star struck and happy he had the chance to help her out. It was then that I had an a-ha moment, and I was so disappointed in myself for forgetting. One of my all time favorite movies is “Being There,” with Peter Sellers, and she starred in that movie. I wish I had remembered this, so I could let her know, but there are so many wonderful roles Shirley Maclaine has taken on. I was lucky to have met one of the best. (And she was lucky to have been served by one of the best!) Perhaps it was destiny. Perhaps we’d met in a previous life. Perhaps we’ll meet in the next!